@charset "utf-8";
html{font-family:"Helvetica Neue",Helvetica,STHeiTi,sans-serif;-webkit-text-size-adjust:100%;-moz-text-size-adjust:100%;-ms-text-size-adjust:100%;}
body{-webkit-overflow-scrolling:touch;margin:0;}
ul{margin:0;padding:0;list-style:none;outline:none;}
dl,dd{margin:0;}
a{display:inline-block;margin:0;padding:0;text-decoration:none;background:transparent;outline:none;color:#000;}
a:link,a:visited,a:hover,a:active{text-decoration:none;color:currentColor;}
a,dt,dd{-webkit-touch-callout:none;-webkit-tap-highlight-color:transparent;}
img{border:0;}
p{margin:0;}
input,button,select,textarea{margin:0;padding:0;border:0;outline:0;background-color:transparent;}

body {
    position: relative;
}
 
.dialogue-wrapper {
    font-size: 14px;
    color: #fff;
}

.dialogue-wrapper .dialogue-support-btn {
    position: fixed;
    display: inline-block;
    top: 50%;
    right: 0;
    margin-top: -70px;
    padding: 10px 0;
    width: 40px;
    height: 120px;
    font-size: 16px;
    font-weight: 500;
    text-align: center;
    cursor: pointer;
    border-top-left-radius: 5px;
    border-bottom-left-radius: 5px;
    box-shadow: -1px 1px 5px rgba(0, 0, 0, .4);
    background-color: #a67f5a;
    display: none;
}
 
.dialogue-wrapper .dialogue-support-btn .dialogue-support-icon {
    position: relative;
    display: inline-block;
    margin-bottom: -2px;
    width: 20px;
    height: 16px;
    border-radius: 4px;
    background-color: #fff;
}
 
.dialogue-wrapper .dialogue-support-btn .dialogue-support-icon:before {
    content: '';
    position: absolute;
    left: 50%;
    bottom: -6px;
    margin-left: -3px;
    width: 0;
    height: 0;
    border-left: 4px solid transparent;
    border-right: 4px solid transparent;
    border-top: 6px solid #fff;
}
 
.dialogue-wrapper .dialogue-support-btn .dialogue-support-line {
    display: inline-block;
    width: 100%;
    height: 1px;
    background-color: #ddd;
}
 
.dialogue-wrapper .dialogue-support-btn .dialogue-support-text {
    padding: 5px 0;
    letter-spacing: 4px;
    writing-mode: vertical-rl;
    -webkit-user-select: none;
}
 
.dialogue-wrapper .dialogue-main {
    width: 50%;
    height: 60%;
    border-radius: 4px;
    box-shadow: 0 0 5px rgba(0, 0, 0, .4);
    margin: 0 auto;
    margin-top: 5%;
}
 
.dialogue-wrapper .dialogue-main .dialogue-header {
    position: relative;
    padding: 10px;
    height: 50px;
    border-top-left-radius: 4px;
    border-top-right-radius: 4px;
    box-shadow: 0 0 5px rgba(0, 0, 0, .2);
    background-color: #a67f5a;
}
 
.dialogue-wrapper .dialogue-main .dialogue-close {
    position: absolute;
    top: 10px;
    right: 20px;
    padding: 2px;
    font-size: 22px;
    transform: rotate(90deg);
    cursor: pointer;
    display: none;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-info {
    position: relative;
    top: 50%;
    margin-top: -20px;
    height: 40px;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-img {
    display: inline-block;
    margin: 0 10px 0 20px;
    width: 40px;
    height: 40px;
    text-align: center;
    line-height: 40px;
    vertical-align: middle;
    color: #000;
    border-radius: 50%;
    box-shadow: 1px 1px 4px rgba(0, 0, 0, .2);
    background-color: #fff;
    background-image: url(/Images/site_logo.png);
    background-size: 40px;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-title {
    display: inline-block;
    vertical-align: middle;
}

.dialogue-wrapper .dialogue-main .dialogue-service-name {
    font-size: 15px;
    font-weight: bold;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-detail {
    font-size: 12px;
}
 
.dialogue-wrapper .dialogue-main .dialogue-contain {
    overflow-y: auto;
    padding: 10px;
    height: 50vh;
    word-wrap: break-word;
    background-color: #fafdff;
}
 
.dialogue-wrapper .dialogue-main .dialogue-text {
    display: inline-block;
    position: relative;
    padding: 10px;
    max-width: 60%;
    white-space: pre-wrap;
    border: 1px solid #e9f0ef;
    border-radius: 4px;
    background-color: #e9f0ef;
    box-sizing: border-box;
    color: black;
    word-break: break-all;
    line-height: 22px;
}

.dialogue-wrapper .dialogue-main .dialogue-text img{
    /*width: 95% !important;*/
    cursor: pointer;
}

.dialogue-wrapper .dialogue-main .dialogue-text .service-imgbox{
    text-align: center;
        }

.dialogue-wrapper .dialogue-main .dialogue-text .service-imgbox .img-zoom{
    position: absolute;
    left: 0px;
    width: 100%;
    text-align: right;
    background-color: #a6a2a28f;
    display: none;
}

.dialogue-wrapper .dialogue-main .dialogue-text .service-imgbox .img-zoom a{
    background: url(/Images/CustomerService/zoom.png) no-repeat center center;
    background-size: 35px;
    margin-right: 7px;
    margin-top: 3px;
    display: block;
    cursor: pointer;
    position: relative;
    height: 46px;
    width: 50px;
    left: 45%;
}

.dialogue-wrapper .dialogue-main .dialogue-text .service-imgbox:hover .img-zoom{
    display: block;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-contain {
    margin-bottom: 10px;
    text-align: left;
    color: black;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-text {
    margin-left: 20px;
}
 
.dialogue-wrapper .dialogue-main .dialogue-service-text:before {
    content: '';
    position: absolute;
    top: 50%;
    left: -10px;
    width: 0;
    height: 0;
    border-top: 6px solid transparent;
    border-bottom: 6px solid transparent;
    border-right: 10px solid #e9f0ef;
    -webkit-transform: translate(0, -50%);
    transform: translate(0, -50%);
}

.dialogue-wrapper .dialogue-main .dialogue-service-text a{
    color: #e80000;
}
 
.dialogue-wrapper .dialogue-main .dialogue-customer-contain {
    margin-bottom: 10px;
    text-align: right;
}
 
.dialogue-wrapper .dialogue-main .dialogue-customer-text {
    margin-right: 20px;
    color: white;
    border: 1px solid #a67f5a;
    background-color: #a67f5a;
    text-align: left;
}
 
.dialogue-wrapper .dialogue-main .dialogue-customer-text:after {
    content: '';
    position: absolute;
    top: 50%;
    right: -10px;
    width: 0;
    height: 0;
    border-top: 6px solid transparent;
    border-bottom: 6px solid transparent;
    border-left: 10px solid #a67f5a;
    -webkit-transform: translate(0, -50%);
    transform: translate(0, -50%);
}
 
.dialogue-wrapper .dialogue-main .dialogue-submit {
    position: relative;
    padding: 10px;
    height: 100px;
    color: #000;
    word-wrap: break-word;
    border-top: 1px solid #ddd;
    box-sizing: border-box;
}
 
.dialogue-wrapper .dialogue-main .dialogue-hint {
    position: absolute;
    top: -15px;
    left: 20px;
    padding: 2px;
    width: 140px;
    height: 18px;
    opacity: 1;
    font-size: 12px;
    text-align: center;
    line-height: 18px;
    border: 1px solid #ddd;
    box-shadow: 1px 1px 4px rgba(0, 0, 0, .4);
    background-color: #fff;
    display: none;
}
 
.dialogue-wrapper .dialogue-main .dialogue-hint-icon {
    display: inline-block;
    width: 18px;
    height: 18px;
    margin-right: 5px;
    font-size: 14px;
    font-style: italic;
    font-weight: 700;
    vertical-align: middle;
    line-height: 18px;
    color: #fff;
    border-radius: 50%;
    background-color: #5d94f3
}
 
.dialogue-wrapper .dialogue-main .dialogue-hint-text {
    display: inline-block;
    vertical-align: middle;
}
 
.dialogue-wrapper .dialogue-submit .dialogue-input-box {
    display: inline-block;
    width: 72%;
    height: 70px;
    vertical-align: middle;
    border-right: 1px solid #ddd;
    box-sizing: border-box;
}

.dialogue-wrapper .dialogue-submit .dialogue-input-text {
    overflow-y: auto;
    padding: 5px 10px;
    width: 100%;
    height: 100%;
    white-space: pre-wrap;
    word-wrap: break-word;
    resize: none;
    box-sizing: border-box;
}
 
.dialogue-wrapper .dialogue-submit .dialogue-input-tools {
    display: inline-block;
    width: 26%;
    margin: 0px;
    vertical-align: middle;
    text-align: center;
    box-sizing: border-box;
}

.dialogue-input-tools .btn{display:inline-block;width: 80%;height: 35px;margin: 10px 0px;background: #5c310d;color: #fff;font-size: 14px;border-radius: 5px;text-align:center;text-indent:0em;line-height: 35px;}